1. Overview & Issue Reporting
If you encounter unexpected app crashes, reels playback glitches, camera recording freezes, or interface anomalies in the ZoraGram Android application, please let our engineering team know. Detailed bug submissions help us diagnose root causes and push rapid updates via Google Play.
2. Submit Bug Report Form
Please provide as much operational detail as possible, including your Android device model and the exact steps that caused the issue.
3. Common Quick Troubleshooting Steps
Before submitting a bug ticket, you can often resolve temporary local device cache anomalies with these standard steps:
- Clear App Cache: On your Android device, go to Settings > Apps > ZoraGram > Storage > Clear Cache.
- Check for App Updates: Open the Google Play Store and ensure you are running the latest version of ZoraGram.
- Network Connectivity: Toggle Airplane mode on and off, or switch between Wi-Fi and mobile cellular data to confirm network stability.
- Device Restart: Restart your phone to release system RAM and reset background audio/video decoders.
4. Reporting Security Vulnerabilities
If your report involves a sensitive security flaw, token vulnerability, or injection vector, please follow our coordinated disclosure instructions on the Security & Vulnerability Reporting page, or email our security desk directly at support@zoragram.in.